Mapleton pet licensing
Frequently asked questions
PROGRAM AND PARTNERSHIP
Why does the system say my address is not valid?
You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact Mapleton directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.
LICENSING OPTIONS, DATES, AND LOCATIONS
I need a kennel licence, what do I do?
Please visit Mapleton in person as kennel licensing is not processed through DocuPet. They are located at 7275 Sideroad 16, Drayton ON N0G 1P0.
When does my pet's licence expire?
Licenses expire exactly 365 days from the licence start date. If you renew prior to the upcoming expiration date, your pet's new licence will start the day after expiration, not on the date of purchase.
Do licences need to be renewed annually?
Licences are required to be renewed prior to the expiration date each year.
Where can I licence in person?
You may licence in person at Mapleton Municpal Office located at 7275 Sideroad 16, Drayton ON N0G 1P0
Do licences need to be renewed annually?
Licenses are required to be renewed prior to the expiration date each year.
What is the refund policy on licences?
No refunds are provided on licences purchased regardless of circumstances.
FEES AND FINES
My pet is a service animal. Do I qualify for a discounted rate?
No, service animals are subject to the standard licence fee.
What is the fee for licensing?
Visit this page for licensing options and fees.
TAGS
How do I receive my tag if I don't have a current address?
Please visit in person at Mapleton Municipal Office located at 7275 Sideroad 16, Drayton ON N0G 1P0 and they will be able to assist you.
PET INFORMATION AND PROFILES
Does my licence transfer if I am moving?
If you are moving please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving you’ll still be able to keep your pet's tag and access your pet's online account. However, your current licence may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.
MUNICIPAL INFORMATION AND BYLAWS
Is there a limit to the number of pets I'm allowed to have?
You are allowed for a maximum of 3 dogs per dwelling.
What species are required to be licensed?
The following species are required to be licensed: Dogs.
Are there any restricted breeds?
Unless your dog was obtained prior to DOLA coming into place, the following breeds are banned: Pit Bull Terriers, Staffordshire Bull Terriers, American Staffordshire Terriers, and American Pit Bull Terriers.
Who do I call if there’s an emergency involving dogs? (dog attack, loose dog, etc.)
Please get in touch with Rick at (519) 638-3313
HELP DESK
Still have a question that you have not been able to answer?
Visit our DocuPet Help Desk for more information.